Customer communities work because they engage reciprocity and help build trust, thus making social ties stronger. This however, doesn’t happen overnight, and needs strong execution to pull off with sincerity — “get me a community” means putting skin in the game at a personal level. (via Conversation Agent: Why Customer Communities Work )
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Customer communities work because they engage reciprocity and help build trust, thus making social ties stronger. This however, doesn’t happen overnight, and needs strong execution to pull off with sincerity — “get me a community” means putting skin in the game at a personal level. (via Conversation Agent: Why Customer Communities Work

)

Source: conversationagent.com

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  1. markbean posted this

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