Nine Point Social Business Checklist
- Get over the fear of losing control (if you are still under the illusion that you have it)
- Get a social media policy and keep it current
- Get a strategy and road map for implementing Social Business Software (SBS)
- Get top level buy-in by using horror stories like this one from NPR
- Set up the technology to listen
- Set up the workflow to respond and act
- Have a Panic Button scenario and a responsible ad-hoc team
- Train all employees
- Build community and make it a party
Source: c7group.com
If a hipster falls in the forest...
